More than one online fragrance calculator gives a generic percentage for all fragrance types - just like all the
soap calculators default to a "suggested" percentage. It sounds like you might have used one of those? Either way, contacting the company to inform them of this problem sounds wise.
As suggested by Dibbles, it is best to use a calculator like EOCalc that gives a percentage specific to the EO. The other option is to use the manufacturer's posted IFRA rate for that specific item. Then enter that number into your soap calc of choice.