It is a thorough program, with its own learning curve. You enter your inventory (with the prices you paid, plus the shipping, which factors in), enter your recipes, and then 'make' your soap batches. You need to start from a baseline if you're already in business - if you're new, like me, the hardest part is just entering everything. Once it's all in keep up with it, and it works just fine. There's a Yahoo group for help, and you can always ask questions here, in the soap groups on Facebook, someone can help you.