While I want to avoid this turning in to a "Is M&P making soap" thread (spoiler - it is NOT making soap) I think one of the potential issues with people like this who is that they might well be telling customers that their soap contains no lye, as lye is dangerous and can burn and dry your skin and so on. This then can make some customers wary of trying hand made soap for no good reason at all.
Acting all "MYOB" is potentially what the OP was doing - if potential CP and HP customers are being scared in to not buying, then she is indeed minding her business by talking to an M&P seller about lye in an effort to avoid this.
Acting all "MYOB" is potentially what the OP was doing - if potential CP and HP customers are being scared in to not buying, then she is indeed minding her business by talking to an M&P seller about lye in an effort to avoid this.