Bad News: I had an order that was supposedly "attempted" to be delivered yesterday by Amazon. I got an email explaining the reason they didn't deliver my packages is because there was no secure location to leave our packages - and since we wouldn't give them the code to our house, they refused to deliver. Umm, we were all home, when they supposedly "attempted" to deliver my packages, so what would it matter if they had a secure location - all they would have had to do is knock on the dang door!
Good News: I called this morning to complain and told them that under no circumstances EVER would I give a stranger the code to get inside my home, and that they absolutely did NOT "attempt" to deliver our packages, since there were 7 of us in the house last night, and 99.9% of the time this is always going to be somebody home at my house, so why wouldn't knocking on the door be part of the the "attempt" at delivery? Anyway, because I have prime, they couldn't really refund my shipping on the late packages, and because they had already loaded the truck, they said my packages wouldn't be back out for delivery until tomorrow.
So I told them "basically I get screwed because your driver didn't knock on my door?" After some apologies from them, they tended up crediting my account $50. I had some errands to run, and when I got home, my packages were all here. My husband said they didn't come on a truck that they were hand delivered in a personal vehicle.
Not too shabby of a job making it right..