I have very hard water, too, and I use tetrasodium EDTA. Don't confuse it with disodium EDTA, though- tetrasodium EDTA is the type that you want for soap. I buy it in crystal/powdered form and make a proper 39% solution of it, which I store in a 12-oz bottle. I do that because it's much easier for me to work with it in solution form. The reason for the 39% is because that's the strongest concentration you can make out of EDTA without it precipitating out of the solution.
The cool thing with EDTA is that not only does it cut down on the scum, it also helps to prevent DOS.
As with citric acid, there is a little math involved in order to make sure I get enough of the actual EDTA from the diluted solution into the soap. Thankfully, the math is super short and easy. If I can do it, trust me- anyone can. lol
The amount of EDTA I like to use in my soap is .5% as per the weight of my entire batch, including the weight of the additives such as sugar, colorants, FO, etc...
After I've calculated the total weight of my batch (in grams, not ounces- very important), I do this simple 2-part equation:
1) Total batch weight in grams x .5% = how many grams of powdered EDTA is required for my batch (I write that figure down)
2) The gram amount of powdered EDTA required that I just wrote down x 2.56 = how much of the 39% solution to weigh out for my batch (in grams, not ounces)
That's it. Easy peasy. The solution can be added either to the oils or to the lye solution or to your soap batter, it really doesn't matter just as long as you remember add it. lol
IrishLass