WSP - Cyber Monday FO sale

[lenarenee]

The sample came from another soap maker, not from WSP. Sorry,

 

[Desirae]

The sample came from another soap maker, not from WSP. Sorry,

Darn

 

[Catastrophe]

How did you get a sample of an FO? I've made at least 7 purchases from whole sale supplies and I've never once ever received a sample from them.

Do I have to specially ask for a sample or is it only certain ones and you have to pay for them?

Yeah, just received my first orders from WSP in many years, and was a bit perturbed there was no sample. I bought $20 worth of mica from Nurture, shipped free, and they put a sample FO in there, grrrrr.

 

[lenarenee]

Anybody received notification that their sale order has shipped?

 

[dibbles]

Not yet. My experience with WSP when they have a big sale, it can take a week or more to get orders out.

 

[kchaystack]

Not yet. My experience with WSP when they have a big sale, it can take a week or more to get orders out.

Unless you pay for their 'expedited' processing. You know, in addition to their handling fee, and their 'free shipping' wrapped into the cost of their products.

 

[CTAnton]

I received notification that my order has been shipped this morning...considering the volume that I'm sure they experienced I consider that not bad...say what you want about their hidden charges, etc. but I didn't see any of our other major suppliers offering 35% off...they do offer freebies in the form of coupons that YOU get to choose...I guess we all have our opinions but I see a major player in this industry coming up shy on the discounts ...pushing gift certificates is not my idea of a sale....

 

[Catastrophe]

I received notification that my order has been shipped this morning...considering the volume that I'm sure they experienced I consider that not bad...say what you want about their hidden charges, etc. but I didn't see any of our other major suppliers offering 35% off...they do offer freebies in the form of coupons that YOU get to choose...I guess we all have our opinions but I see a major player in this industry coming up shy on the discounts ...pushing gift certificates is not my idea of a sale....

What day did you order?

I figure prices with shipping, so I calculate WSP's $5 in with their prices. I don't have a problem with a published handling fee...everyone is charging handling, whether you see a charge for it or not. It's in with the postage or the product pricing. It has to be for any place with multiple employees. I am disappointed in the lack of samples, and I admit that will play into who I purchase from in the future, BUT...despite no samples, WSP and a couple of others get my orders to me a lot quicker than others, and that plays into whether I'll buy from them again or not.

 

[CTAnton]

I ordered Monday at 8:42 a.m.....

 

[Catastrophe]

I ordered Monday at 8:42 a.m.....

Thanks! Guessing it will be a couple more days until they get to me, but that's fine, because I need my order from BB before I can use the stuff from WSP lol.

 

[Catastrophe]

Anyone else receive shipping notices from WSP? (If so, when did you order?)

I wish they'd put a note on their site what dates they're shipping from like BB does roblem:

 

[Steve85569]

I got my shipping notice Monday and I ordered on Cyber Monday between 9 and 10 PST.
My experience has been that once I had an active account they shipped fairly quickly after these sales.

 

[Susie]

I got my shipping notice Tuesday 12-6-16. I ordered @ 8:28 am.

 

[CTAnton]

I received the bulk of my order this Monday with an additional box the next day....so thats a week and eight days .....I'm pleased...working with their vetiver fragrance as we speak....

 

[Catastrophe]

Thanks! I ordered on the 30th, so maybe I'll get a ship notice today :::fingers crossed::: My BB order is due to arrive Saturday, hoping WSP ships soon so I can make some soap! (I ordered embed paper from WSP, base from BB lol, I want to make some special soaps for Christmas and I need a little time to play with it first, just in case!)

 

[lenarenee]

I placed my order 3 hours into the first day of the sale and got my shipping notice yesterday.

I wonder if they do the big or business orders first?

 

[Catastrophe]

My shipping notice came about an hour ago. I ordered at 3pm on the 30th. (In case anyone else is looking to see how close their order is to being shipped!)

 

[dibbles]

I placed my order on the 28th, and received it tonight. I expected a slower than normal turn around to get the order shipped since it was a big sale.

But, this is what has me really annoyed. This is the second time I have received an order from them with a note that says 'sorry xxx was out of stock and a credit has been issued'. This time it was an FO that I am getting low on, but not a big deal. Last time it was something I really needed, waited 2 weeks for the order to ship and then had to turn around and order from another vendor. Would it be so hard to send a notice when the order is processed, so that a person could have a heads up and order elsewhere? Last time I was so annoyed it was about a year before I even looked at their website. I'll still order the few things I get from them I can't get elsewhere, but not often. And I was so happy they got rid of the packing peanuts too...