My typical advice to clients in these situations is not to respond to a generic letter. Nope, not even a “go jump in a lake” response. Never fan the flames in a potential legal dispute! As the saying goes, discretion is the better part of valor.
Now, if the letter is specific and detailed as to the alleged violations, I immediately help connect them with qualified patent-trademark counsel. This is a specialty area of law and requires help from someone who knows it well.
Fixing a violation can be easy (not always) and can save many thousands of dollars in legal fees and damages.
Unfortunately, fighting a false claim is not easy; it is expensive and can take a long time. A good patent-trademark lawyer will help you evaluate whether to spend the money fighting, or rebranding. Sometimes the latter will be the better way to go, especially if you get a waiver of all claims and atty fees from the other side.
Now, if the letter is specific and detailed as to the alleged violations, I immediately help connect them with qualified patent-trademark counsel. This is a specialty area of law and requires help from someone who knows it well.
Fixing a violation can be easy (not always) and can save many thousands of dollars in legal fees and damages.
Unfortunately, fighting a false claim is not easy; it is expensive and can take a long time. A good patent-trademark lawyer will help you evaluate whether to spend the money fighting, or rebranding. Sometimes the latter will be the better way to go, especially if you get a waiver of all claims and atty fees from the other side.