Saying no to a custom order customer

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I then politely said that I don't believe that we would be good business partners as we seem to have a different vision of what the product should be, and that I wish them well in finding someone who will help them to make the soap that they want.

Good luck to them.

You handled that one with class. :clap:
 
Wow...I'm at a loss for words. You handled it perfectly.
 
Looks like you dodged a bullet on that one. Good for you for saying no.. husband and I own a construction company and some people are way out of touch with reality.
 
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