Oregon Trail Soap Supplies-Opinions Please!!

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Ah yes, I remember having to take baby wipes (among 2237293723 other things) EVERYWHERE with me when my 2 were small. The handy factor is exactly why makeup artists use them, for quick cleansing before makeup for photo shoots, weddings, and such, especially when running water is not available.
 
Oregan Trail = Poor Customer Service

I recently shopped at Oregon Trail Soap Supply.
I received the wrong items in the mail.
I have emailed and called several times over the course of 1 and 1/2 weeks and never had anyone to pick up the phone. I had to email 3 times before getting a single response on my wrong order.
Worst of all when I finally received a response Susan basically blamed the wrong order on me, saying I misplaced the items.

Maybe it's a heart warming story, but their business model needs some work. No packing slips in boxes, they keep record of them by weight, not by contents! From my experience customer service is very, very poor.
 
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