Hi all
I just had an excellent experience with MMS & wanted to come here & share it.
I had put in a $50 order with them & received it last week (very quick shipping, too). One item was missing from the order, an inexpensive pack of pipettes for $1. At first I thought I would just let it go, but then thought, if I was the owner of a business, I would want to know about it. So I called. The girl who answered the phone was very polite, and very professional. She took all my info, asked a few questions, and then gave me a choice of them mailing the pipettes to me, or getting an in-store credit. I chose to have them mailed. She apologized for this having happened, and the whole call took about 3 minutes.
I was very impressed, and will definitely do business with them, & I will definitely tell my friends!
I just had an excellent experience with MMS & wanted to come here & share it.
I had put in a $50 order with them & received it last week (very quick shipping, too). One item was missing from the order, an inexpensive pack of pipettes for $1. At first I thought I would just let it go, but then thought, if I was the owner of a business, I would want to know about it. So I called. The girl who answered the phone was very polite, and very professional. She took all my info, asked a few questions, and then gave me a choice of them mailing the pipettes to me, or getting an in-store credit. I chose to have them mailed. She apologized for this having happened, and the whole call took about 3 minutes.
I was very impressed, and will definitely do business with them, & I will definitely tell my friends!
