Bramble berry.com

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I have had a couple "issues" with BB but they are very good at making it all good. I have to agree thier shipping time is much longer than what the web site says it is..... but I keep on ordering from them :)
 
I placed my order on the 20th and finally received it yesterday (1-29). It was a long shipping time but I live in maryland and so the long shipping was expected. Some of their prices are really good and I like that I can order small quantities for a decent price because I only soap here and there and if I bought bulk I'd never be able to use it while everything was fresh. So I think it's awesome for beginners and occasional soapers like me.
 
Brambleberry was one of the first places I ordered anything from way back when I started making soap. One of my first orders came with OMH FO leaking into the box. On the next order I placed, I asked if they'd please tape the bottles & that & every order after came with tape around the lids of all FO's & EO's.

That said, I use them now primarily for some of their FO's. I've tried other suppliers Oatmeal, Milk & Honey FO, none smell the same, or as good IMO, & the same goes for their Dragon's Blood Cybilla - DH's fave.

They have lots of great Resources. I love their fragrance calcculator.

No affiliation.:grin:
 
I love Brambleberry too. I wish their turnaround time was quicker, but their product is excellent. My dream is that someday they may open a second warehouse on the east coast so shipping will cheaper and quicker! :mrgreen:
 
Woo hoo! I received my order today! I didn't expect it until toward the end of the week or later. Play time tomorrow!

I think this is excellent time considering it's been a week of holidays and I live in Ohio. My excitement of receiving it was tempered by my disappointment of the FO sample which was sent. I had added a note asking for a sample of Ancient Sedona since people have raved about how wonderful it is and they sent Plumeria.
Same thing happened to me, I got Plumeria too!
 
I've ordered almost exclusively with BB, but I've found that some dupes I want they don't have so I've ordered from a few places for those and for my hardware. There are some FO that I won't buy anywhere else. I really appreciate their customer service. I've written them a few times for advice and some detailed info on a certain product and I've found they're quicker to answer via their facebook page. I've never gotten a response slower than 13 hours (written at 9pm got an answer at 10am) but I haven't tested this on a weekend either. They are friendly and informative and if they don't know an answer right off they tell you and go look it up.
 
You know, I will say shipping with the soap companies is slooooowww. I think it's because of fragerences and other low flash point materials that can't be shipped by air. It makes me impatient, I guess it's the excitement of doing the soap!
 
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