I tried watching one of her videos a few months ago but it made me so nervous I had to stop. I tried to find it after this post but didn't see it, but I did watch a little bit of one where she says something like, "Today when I make soap I'm going to use ...hmmmm...11 cups of oil, I think, instead of 10 because I want this batch to be more creamy." Uhhh.... do WHAT??? She seems very sweet and reminds me of one of my favorite aunts, but geez... scary!! She had her lye pre-measured in a bunch of ziploc bags, which might be a good idea I guess if you make the same batch every time, but she wasn't sure how much was in a bag so she rounded up a set of scales she had paid a dollar for (!!!!!) then they (surprise!) didn't work so she just didn't weigh the lye.
This is what we who live in the southeastern US say about people like Nancy ---
"Bless her heart!!!"