You folks need to start jotting down some numbers. I'm a fiend on sourcing product and NDA absolutely crushes the competition on pricing, often by over 50% on many of the same or similar products. And it says nothing that have a *much* larger selection of everything all around.
Shipping isn't a problem for me with them because I pick it up at the warehouse. Have you ever been there? It's huge. That means overhead. And what they're doing isn't unsual. I see plenty of companies - US included - that do this. They've obviously established that the work involved in smaller orders simply isn't cost-effective. That's fine because the market will dicate whether they can pull that off or not. If they lose enough business it'll change, if not, it was the right move. Like the rest of us, they're trying to make money. No need to take it personally or get angry about it, just talk with your consumer dollars and take your business elsewhere if you don't like it.
My only contention is that they use UPS. No one should. At the very least give your customers some choice in shipping options. Besides, what's a $100 anyway? If you're doing this solely as a hobby you can go to Michaels and buy what you need. If you're doing this as a business you're going to be dropping a lot more than $100 on a regular basis.
Really, the major problem are courier companies in NA. It's ridiculous that I have to pay $10-$15 shipping on a bar of soap from someone in the US on Etsy. And if it's over $20 then you get hit with the extortionate broker fees unless you self-clear - which is a PITA.
Yet, I just ordered $50 worth of stuff from Hong Kong....free shipping. I can't even get free shipping from US Amazon so how the eff does that work?!?!
Meanwhile, I still like Canwax, Voyegeur, etc. and you should too.
