Jennifer Marion
Member
Hi,
I'm not new to candles but I'm having a problem I can't seem to resolve. I have been making candles for 7 years. The jars I use, I have been using for about 3.5 years without any issues, same wax and same wick size, same fragrances everything from the same supplier.
For the last month or so these candles do not burn right anymore.Customers starting returning their candles because the flames were going out, albeit, the wicks suddenly looked too small, curling over at the ends very quickly and the candles wouldn't burn unless you poured off wax. All candles were great when initially burning but the lower the candle burns the smaller the flame gets. I had a similar issues once before, it turned out to be a faulty wick issue so it was easily resolved.
Anyway, I used a new batch of wicks ( same size) and still the same issues, candles will not stay lit past a certain point and flames become small after the first burn or so, the initial burn looks good. So, went up a wick size and it burned fine ( initial flame larger of course but acceptable).....again, the burn is better once some wax is poured off. I am trying one more size up today plus a size down from the original size, but what on earth is going on? nothing has changed on my end, same routine over and over and the supplier of course doesn't know.Is this wick, wax? fragrance issues? I can't imagine it being weather change,in 7 years that has never been a problem. I am using GW464 and have found it to be very stable throughout the year.
I'm not new to candles but I'm having a problem I can't seem to resolve. I have been making candles for 7 years. The jars I use, I have been using for about 3.5 years without any issues, same wax and same wick size, same fragrances everything from the same supplier.
For the last month or so these candles do not burn right anymore.Customers starting returning their candles because the flames were going out, albeit, the wicks suddenly looked too small, curling over at the ends very quickly and the candles wouldn't burn unless you poured off wax. All candles were great when initially burning but the lower the candle burns the smaller the flame gets. I had a similar issues once before, it turned out to be a faulty wick issue so it was easily resolved.
Anyway, I used a new batch of wicks ( same size) and still the same issues, candles will not stay lit past a certain point and flames become small after the first burn or so, the initial burn looks good. So, went up a wick size and it burned fine ( initial flame larger of course but acceptable).....again, the burn is better once some wax is poured off. I am trying one more size up today plus a size down from the original size, but what on earth is going on? nothing has changed on my end, same routine over and over and the supplier of course doesn't know.Is this wick, wax? fragrance issues? I can't imagine it being weather change,in 7 years that has never been a problem. I am using GW464 and have found it to be very stable throughout the year.