Pretty upset with Brambleberry

[Kizzy]

I am sooo disappointed in Brambleberry right now. I have always used their Energy FO as it was one of my best sellers. My last order from them, I ordered 2lbs and the soap smelled completely different! I can not give this soap away. I recently found out they changed the formula. While I know that sometimes this unfortunately happens, I am really disappointed that I was not told upfront about them no longer carrying the FO I thought I was purchasing. I feel like it is a kind of "bait and switch" tactic on their part. If I had known the formula was different, I would of purchased 1oz, to see if it was to my liking, instead of spending lots of money for the cost of two pounds of it plus shipping.
I left a review on their site, and they told me, sorry...try kumquat instead, its kinda similiar. WTF
Now Im on a mission. A mission to faze them out as one of my suppliers.

 

[dibbles]

I'm sorry you are disappointed in the new formulation. But to be fair, it does state pretty clearly on the product page that Energy was reformulated in June 2015 - that's two years ago.

 

[penelopejane]

I think a lot of suppliers have changed forumlations on a lot of FO to make them phthalate free. Which is a good thing.

I don't like the way BB uses glass in their soap making videos but I do like their molds, their fragrances (especially for concentration - a little goes a long way) and for their soap troubleshooting pages, their tutorial pages and videos (they always give safety advice).

 

[littlehands]

BeScented's Burst of Energy is really good. It's been a while since I had the BB version, but it's like I remember it, and it definitely sticks well in soap.

 

[Arimara]

I know it's a pain but from what I've learned, reformulations are more of a necessary evil at times for suppliers. They could have been trying to keep that scent while staying in current regulations.

 

[reinbeau]

Tamera's Soaping Scents has Energique, an Energy dupe, that's spot on to the original, I think. As for BB, I don't even glance at them anymore, there are too many things about them that left a sour taste in my mouth, plus the shipping from west coast to east coast is slow and expensive.