AshleyR
Well-Known Member
I ordered a soap stamp from Owosso Graphic Arts a few weeks ago. The stamp was 'supposed' to be free since it was my first time placing an order with them. I did have to pay shipping and after corresponding with a customer service agent over a few days, she let me know that she would send it regular/ground USPS and shipping would not be more than $5 or so. Then she asked for my credit card number to charge the shipping cost to.
When the stamp arrived the shipping amount stamped on the package was $3.... that's fine.
Well, I just got my Visa statement and see a charge from them for $45.11!!! Because it is Sunday I'm not able to get a hold of them (but have left a msg and also emailed them about this).
Does anyone know if this is some type of scam? I am prepared for them to tell me something like "Oh, but the FINE PRINT SAYS..." etc. when I talk to them about this. I did go back and look at the pages I filled out to get the free stamp and nowhere does it say there are any other fees involved. Also, the lady I kept speaking with by email about the shipping fees did not tell me about any other charges to my credit card besides the "$5 or so" for shipping.
I'm hoping I hear from them tomorrow and that it was just a mistake, but I am prepared for the worst.
Does anyone know much about this company and if they have a history of doing this? They took my credit card number by email which I really regret giving like that.
Grrrr.
When the stamp arrived the shipping amount stamped on the package was $3.... that's fine.
Well, I just got my Visa statement and see a charge from them for $45.11!!! Because it is Sunday I'm not able to get a hold of them (but have left a msg and also emailed them about this).
Does anyone know if this is some type of scam? I am prepared for them to tell me something like "Oh, but the FINE PRINT SAYS..." etc. when I talk to them about this. I did go back and look at the pages I filled out to get the free stamp and nowhere does it say there are any other fees involved. Also, the lady I kept speaking with by email about the shipping fees did not tell me about any other charges to my credit card besides the "$5 or so" for shipping.
I'm hoping I hear from them tomorrow and that it was just a mistake, but I am prepared for the worst.
Does anyone know much about this company and if they have a history of doing this? They took my credit card number by email which I really regret giving like that.
Grrrr.
