suzannaski
Member
- Joined
- Jan 21, 2011
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I'm not going to name names except in a PM; this is mostly a vent. But I will say that it was a supplier of organic materials that has slow shipping.
So, I was working away this morning, and I pull out a brand new bag of coconut oil only to find that there was a hole in the bag and it melted all over the bottom of my cabinet during the hot weather last month.
Then I go to use the brand new almond oil, which is in this collapsible jug, and only has a screw top (no spout). So that spilled everywhere and shorted out my scale.
I wrote to the supplier that I was really upset (even wrote that in the subject line) and she wrote back:
"Wow! The flexible 1 gallon containers, have a spout that pulls up and then pushes back down, for easy pouring. In the 8 years we've been using them, no one has ever asked how to use them -- and I find it interesting that I get a complaint about your lack of understanding on how to use a container."
and then her response to the leaking bag:
"If bought something at Walmart and stored it improperly, would you go in to the manger and yell at him about your lack of understanding? I personally get really tired of being the dog that people kick via email, when they have a bad day."
For the record, there was no lack of understanding on the bag of CO, unless you call being unaware that it wasn't packaged well a lack of understanding.
So, I was working away this morning, and I pull out a brand new bag of coconut oil only to find that there was a hole in the bag and it melted all over the bottom of my cabinet during the hot weather last month.
Then I go to use the brand new almond oil, which is in this collapsible jug, and only has a screw top (no spout). So that spilled everywhere and shorted out my scale.
I wrote to the supplier that I was really upset (even wrote that in the subject line) and she wrote back:
"Wow! The flexible 1 gallon containers, have a spout that pulls up and then pushes back down, for easy pouring. In the 8 years we've been using them, no one has ever asked how to use them -- and I find it interesting that I get a complaint about your lack of understanding on how to use a container."
and then her response to the leaking bag:
"If bought something at Walmart and stored it improperly, would you go in to the manger and yell at him about your lack of understanding? I personally get really tired of being the dog that people kick via email, when they have a bad day."
For the record, there was no lack of understanding on the bag of CO, unless you call being unaware that it wasn't packaged well a lack of understanding.
That's terrible!
