Hi Val,
You're right, she doesn't say heat & hold, but...I feel pretty certain you should. Actually, I read further and in the comments section she mentions the heat and hold.
I believe the heat & hold serves 2 purposes. One is to kill off bacteria, etc. The second reason (I know I read this somewhere) is to actually help the emulsification process. If I'm wrong, someone please correct me.
Love that recipe BTW. The first few batches I made I used the e-wax and stearic acid. It made a thick, creamy lotion/cream. I then tried the same recipe with a tad more water (and adjusted the entire recipe) but used cetyl alcohol and BTMS. My hubby likes the 2nd one better. My problem is measuring the preservative or FO due to the small amount. It's a real pain on my scale.
Good Luck! [/i]