It happened to me also. I contacted the manufacturer and was told that the the moisture compromised the efficacy of the preservative. I threw mine away.PippiL said:wonder how, one was never opened ???
Does it mean the potency will be gone?
I bought the powder thinking it would last longer. It didn't. I now get it as a liquid.PippiL said:Bummer
Now I have to order again, I think I will go with the liquid this time...
What do you prefer Soapbuddy?
And thank you for the info
You're welcome.PippiL said:thanks you confirmed my decision....
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