@DeeAnna, with all due respect, I think it can be saved. I could be wrong, but assuming Sharon doesn't have a clue about how to make CP soap let alone, liquid soap, she was taking her best guess as to how to do it. Take another look at the description of her process:
Ay Caramba!
Even in cold process LS, heat is required for the lye solution & melted oils to come together and then reach full saponification,
off heat and
over time,
before diluting. Meaning:
"Using normal technique, combine when oils are 160°F (71°C) and lye solution is 140°F (60°C). Stir by hand, then Stick Blend (on and off) to trace 10 - 15 minutes, over low to medium-low heat. Maintain temp at 160°F (71°C) until trace occurs. Let sit 5 minutes off heat to make sure it doesn’t separate. At that point you can stop, keep it covered and wait 1-2 weeks to fully saponify (cold process) or cook with whatever process you are comfortable with."
Without more information, it's hard to say what exactly went wrong. That being said, I know a few LS'ers that add their dilution water at the beginning like Sharon seems to have done. If so the batch might likely be saved by heating it in a crockpot -- for how long is anyone's guess. This method would work for an experienced soaper who knows what to watch for. That's why I suggested she do a little research on the basics before moving on to gain a better understanding of the process.
Anyhoo. That's just my take on the information as presented.
HTH (Hope This Helps)
ETA: The above method works with KOH lye solution. I have no idea how NaOH affects the process or end result.