I've always gotten my free sample from BB. Lucky me I guess, lol. But occasionally I really had to look for it. A couple of times it was wrapped up in some of the packaging. If you look at their home page, right side, about half way down, you'll see the box with "This month's free sample is:...." This month it happens to be Neroli and Shea Blossom. Also, if you don't want that particular scent (maybe you already have it or have several samples because you placed several orders this month) you can request a different sample. Just send them a note on the order page (I think you can do this on last page) and they'll send something else. I've done that a couple of times with no problem. I get an email from BB saying they got my note and are substituting with _____. I also like that the sample is approx. 1/2 oz, in their amber glass bottle so you don't have to worry about UV exposure. The only problem I've had is leaking. They don't seal those little bottles like they do the larger ones (with heavy tape around the neck & cap) so I've had the sample scent spill throughout the other items in my order. That can be a real pain in the butt!