Some printers can be really difficult to use when printing labels. Just a hint...on their website, OnlineLabels has templates of each of their labels that you can download and print out. Then you can print out a practice page of labels on regular copy paper, lay it on top of the template and hold it up in front of a window to see if they line up. There have been some of their labels that I was unable to use, because after many tries on my own, and with their help, I was still unable to get them to line up. Other labels from their site work just fine. And then there are the ones I ordered without testing, and they work if I print all but the bottom row, then flip the sheet over to print the bottom one. I never had a problem with my old printer, but this one gives me fits. So you may be able to save yourself some aggravation if you try a practice sheet first. HTH