I have no experience with Big River Wholesale, the company who took over Craft Lobby, but I did order several supplies from Craft Lobby in the past.
The fragrance oils I bought from them (both water based and oil based) were strong and well worth the money. The colorants I bought worked great--better than any other suppliers' I bought. I also bought things like citric acid, borax, salts, glitter, containers, and additives that I don't see listed now, and I didn't have a problem with any of it, other than that they charged to much for shipping, but eventually their prices came down.
The one thing I did buy from them (Craft Lobby) that I hated was their cocoa butter lotion, which is funny, because in reading their website, you would think it was the greatest thing ever made.