Bad experience at Jody's Soap and Things

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Tabitha

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Dec 21, 2006
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This is just an FYI. I will attempt to report fact w/o emotional detail.

On Jan 25th I placed an order & paid for it.

Her website states there is a 1-3 day turn around time.

On Feb 3rd I emailed to ask about the status of my order & received an automated response.

On Feb 3rd I phoned her customer service number listed at payapl, the number is not hers.

On Feb 4th I phoned a number found on her website and left a message that has not been returned.

Feb 5th I emailed again.

Feb 6th I emailed again.

My status is still *non shipped* and she has not returned any of my emails or phone calls.

Feb 8th I opened a dispute at paypal.

This is my 3rd experience with this supplier and I have been unhappy with each one. I believe everyone deserves a second chance, maybe even a thrid and that is why I have reordered from her, which has proven not to be a wise business move on my part.
 
Thanks for letting us know Tabitha - I was wondering who that vendor was that had let you down so badly....
 
Tab, I'm so sorry.. After reading that I hoped you weren't ordering those deo tubes you've been shopping for.. so I look at some other topics and see that's exactly what it was.. that's really :evil: :evil: :evil:
 
Reading this scares me. If I had to pick 5 suppliers and give all my buisness to that 5 Jody's would be on the list. I have placed many orders there and never had an issue. I guess I have always ordered the right things :wink: . Well thanks for the info.

Bruce
 
Lots of people swer by her. I have ordered 3x in 6ish years & been disappointed each time.
 
I received m&p from her with animal hair & dirt in it. No more. Maybe, she has changed, but I won't order again from her.
 
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