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Thank you not_ally! I know I'm personally so passionate about the business I'm in, and sometimes my viewpoint will differ from that of a customer or other personalities because I personally LOVE straightforward when it comes to online shopping. I do miss some of the creative flair, though, and I...

This thread is great! This is Carrie from Nurture and I would love to get some feedback if that is alright. A couple of questions... When you say more adult colors, what do you mean? I don't think MO sells anything we don't, or at least very few colors. We get them from the same place. Our site...

Cindy, I'm sorry to read you aren't feeling well. I'm sending all the good energy I can muster your way! It doesn't even have far to travel. :) Actually, I'm going to be in the Fort today. Maybe when you feel better we could make some soap together? That would be fun! I'll bring every color I...

not-ally, it's gotten a lot better, but there's still a long way to go. The site's pretty rockin' now, and that's a great thing! I plunged into a new web platform to make things better and should have taken my time. I certainly made things worse before I made them better! :) I can't tell you...

Cindy, I'm just seeing this, and I want you to know you are AWESOME! Thank you for sharing the colors and being such a good person!!!

Lindy, I've thought about, but right now I'm going for aesthetics and I'm hoping that the new lids will work. I've used them before and never had a problem. It was when we switched over to the new ribbed lids that the problem started. If anything, I think I would start sealing them, in the same...

Newbie, I lost so much email when our server crashed. It was messy. :( You would definitely have to send emails to give me an idea of what colors you're looking for. For deep red I think of red vibrance, deep purple would be Wisteria purple, and deep blue would be Klein, Vallarta, or Nautical...

vmmakers, I sincerely apologize for your micas being underweight. We do take the issue very seriously. As of now, 3 people have written us and let us know that some micas are underweight. We promptly replaced those micas, but we also took care of the problem. We use a machine to fill micas for...

Aww Cindy, I'm not going to be in Indy. Once we fulfill all the sale orders I am taking a much needed "relaxation week." As much as I would love to meet so many people, I need to give my mind a short rest from anything work-related. In fact, I plan to spend all week out in the woods hunting...

The extra 4 percent was for those not registered on or before 2/18. Users registered on those dates got an extra 10% sitewide. It was originally supposed to be and extra 10% on micas, pigments, and fragrances only.

Write me here: https://nurturesoap.com/contact-us and I will look into this for you. :)

Hooray indeed! This sale is going flawlessly! Now I can feel extra confident for when we have the next one. ;) So glad it went well for you Newbie! Edited for grammar

None!!! They were supposed to call me about 1/2 hour ago and it's not happened. I'm at a total loss. I know it makes it difficult for new soapers, and I very much wish I could fix it ASAP. Eventually I will. I don't know how quite yet, but I will!

Bug, please read my post above.

I have not read the comments so I'm not sure what was said, but I can't send any emails or newsletters or updates because my host shut down my site and server. I have no access to anything. :( Please rest assured I will make this right. I took the word of this new and (very expensive) host...

Thank you for the kind words everyone!!! I did catch another glitch with the site. The cart was not purging the shipping cost as new items were deleted/added, at least that's my best guess at this point. This resulted in excess charges. :( Many of you will see a refund posted to you accounts...

I will need an order number or your full name to be able to look. :)

Oh yes...And quite the blip it was! I've always had to learn lessons the hard way, and I learned this one big time! Once we move the site we hope to have no more problems, or least less significant ones!

Awww! Thank you snappyllama!!! <3 Trying to make a heart...Can't find a heart emoticon. :D

Reinbeau, I've been a soap maker for a long time. I honestly with all of my being care about this community. I was a customer long before I was a supplier. I know it sounds cheesy, but I can put myself in your shoes and know how you feel. I will not fail you, I promise!!!!