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Hi Kristin, I live in the deep south where we are not known for being techno-giants so I have had no questions about imprinting a card. Unless you are in a brick and mortar store I think folks understand "crafters" do not have the latest technology. At least that's what I have found. I'm...

Hi Deborah, When I first got my imprinter I had to have a friend come over and we "played" with the dang thing for several hours until we got it adjusted correctly. Remember when you push the slider to the right it imprints the customer info and to the left it imprints the merchant info so you...