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  1. S

    The Scent Works

    After reading more complaints in the forums, I decided I would open a Pay Pal dispute, since it's now been two weeks since I started trying to contact them. I discovered a refund from TSW that was for the product they didn't send. So I went back & looked at my packing slip to check if I had...
  2. S

    The Scent Works

    I've ordered from them for years and never had a problem. I liked using them for their quick delivery (they're in the same town as me) and good quality. However, with my last order, they neglected to send the castor oil I ordered/paid for. I have sent 3 emails--all of which have bounced back...
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