That stinks!
I would ask for a new rep personally if they weren't getting back with you.
Calling for pricing doesn't bother me. I figure it's just part of doing business.
I have been known to order a few things from other vendors when I don't plan accordingly and get in a jam, but I usually...
I use McKernan.
A few things to know:
They have a $500 minimum order
You must order samples before you can purchase since they are sold by the case.
If you have a Fed Ex or UPS account you can use that instead of their shipping.
You must call them and set up an account with a Rep.
You will also...